Get started

    1. Check GOV.UK Pay is right for you

    If you are a central government organisation with a new or existing digital service, and want to take card payments online, then GOV.UK Pay should be suitable for you.

    Review GOV.UK Pay’s top features and roadmap and decide if it meets your service’s needs.

    2. Create an account

    Test GOV.UK Pay for yourself by creating an account. You can explore the test environment, and use the same account details when you’re ready to go live.

    You can also connect your service prototype with GOV.UK Pay to test how it works with your users.

    3. Share with your team

    Share information about GOV.UK Pay with your broader team. Managing payments usually involves people from a number of different teams: digital, operational delivery and finance, for example.

    You can invite team members from the My Services area of your GOV.UK Pay admin tool. You may want to send our documentation to your technical and finance teams.

    4. Integrate your service with GOV.UK Pay

    Your technical team can find information about integrating and API references in our documentation.

    How long does it take to integrate?

    The time taken to integrate will vary depending on team and capability; for example, it took a single developer five days to integrate a Home Office service with GOV.UK Pay.

    5. Sign GOV.UK Pay’s agreements

    Your organisation needs to sign GOV.UK Pay’s Memorandum of Understanding and your team needs to agree to our Terms of Use.

    Contact GOV.UK Pay on govuk-pay-support@digital.cabinet-office.gov.uk to receive our agreements.

    6. Set up your Payment Service Provider

    You will need to have a contract for Payment Gateway and Merchant Acquiring services with a Payment Service Provider, who will process the payments taken using GOV.UK Pay. We will support the suppliers listed on the relevant Crown Commercial Service framework: Barclays, Global Payments, Stripe, WorldPay.

    If you don’t have one already, then avoid any procurement work by signing up with the Government Banking Service. They have an existing contract that’s open to central government and health sector organisations. Contact the Government Banking helpdesk at helpdesk.gbs@hmrc.gsi.gov.uk if you’d like to learn more and sign up.

    When you have a Payment Service Provider, you need to make sure it is set up to work with GOV.UK Pay. We have instructions for configuring your account in our documentation.

    Contact GOV.UK Pay if you’d like more advice on contracting.

    7. Configure GOV.UK Pay for your service and go live

    You can update your settings for things like accepted card types in the GOV.UK Pay admin tool before you begin taking payments.

    Contact GOV.UK Pay when you’re ready to go live, at govuk-pay-support@digital.cabinet-office.gov.uk